如何在电话面试中令面试官印象深刻？

More and more companies are using phones for early screening. Here are some tips on how to impress the person on the other line.

越来越多的公司正在使用电话面试进行早期筛选。 这里有一些关于如何给招聘者的人留下深刻印象的提示。

Companies are increasingly using phone interviews at the early stages of screening candidates, before inviting them on-site for in-person interviews. This is a way to efficiently screen through large candidate pools, as the average job has over 250 applicants. Moreover, the phone screen is typically conducted by recruiters, many of whom may be remote so the phone-screen is a good medium to tap into remote talent and reduce the recruiting overhead for the hiring manager.

公司正在越来越多地在筛选候选人的早期阶段使用电话面试，然后邀请他们在现场进行面对面访谈。在每个岗位有平均250个申请者的情况下，这是一种有效筛选候选人的方法。此外，电话面试通常由招聘人员进行，其中很多人可能是远程面试，因此这是一种发掘远程人才和减少招聘经理招聘成本的良好媒介。

 

The recruiter has three main goals for a phone screen:

招聘者希望通过电话面试了解以下三个方面的信息：

 1. CONFIRM LEVEL OF INTEREST确认求职者意向

Hiring managers have a limited amount of time, and a recruiter’s first filter is to make sure they are passing along candidates that are truly interested in the role. We are in the era where recruiters reach out to candidates more often than the other way around, and often prospective candidates will take a phone screen just to get interview practice and see what the market is willing to pay. As such, recruiters use the phone interview to ensure you have a genuine interest in the company and the role.

招聘经理的时间有限，筛选招聘人员的第一步是确保他们面试的是对这个职位真正感兴趣的人。如今，招聘人员更容易接触到求职者，而且通常有意向的候选人会通过电话屏幕进行面试，了解下市场行情。 因此，招聘人员会使用电话面试以确保面试者对公司和职位真正感兴趣。

 2. MATCH CORE SKILLS匹配核心技能

A recruiter will not typically conduct a deep-dive on each of your core skills, but rather, they want to make sure you have general experience in the core requirements of the job. For example, if you are interviewing to be a digital marketing manager they are less likely to get into the specifics of how you measure the success of a marketing campaign, but they will want to ensure you have indeed run marketing campaigns of similar size and scope as theirs. This is more of a checklist approach rather than grading your skills in each category.

招聘人员通常不会深入了解受试者的每项核心技能，而是希望确保你拥有这份工作核心要求的一般经验。例如，如果你接受面试，希望成为数字营销经理，他们就不太可能深入了解你如何看待营销活动成功的具体情况，但他们会希望你确实开展了类似规模和范围的营销活动。这更多的是一种清单排选方法，而不是在每个类别中对你的技能进行分类。

 3. ASSESS CULTURE FIT评估文化适合度

Behavioral interviewing is how most companies comprehensively assess “culture fit” in later rounds. However, the phone screen is also meant to do a preliminary check on how well suited you are to the company’s culture. Key areas of interest for the recruiter is whether you have worked in similar environments (e.g., pace of work, level of collaboration), your overall demeanor (e.g., level of humility), and your mindset (e.g., growth orientation).

行为面试是大多数公司在后面几轮综合评估“文化适应”的方式。 但是，电话面试也是为了检验受试者对公司文化适合程度的初步检查。 招聘人员感兴趣的关键领域是你是否曾在相似的环境中工作（例如工作速度、合作水平），整体行为举止（例如谦卑程度）和你的思维方式（如成长取向）。

 

Here’s how to ace this stage of the interview process:

下面是如何在电话面试中取胜的方法：

 1. DEMONSTRATE SYNTHESIS展现综合技能

During a phone interview it is easy for the interviewer to get distracted (e.g., check email). This makes it even more important to be succinct and compelling to ensure you capture their attention. This can be applied to the first question the recruiter will ask–“Tell Me About Yourself.” Many candidates ramble and spend too much time on unimportant details, and miss out on highlighting the core aspects of their candidacy. A practical way to solve this and demonstrate synthesis is to focus on the themes of your career progression. For example, you might describe your career in three stages– your first role, your ascension into leadership roles, and your current job, instead of reciting everything on your resume.

在面试过程中，面试者很容易分心（例如查看电子邮件）。因此，保证自己被关注是很重要的。这可以应用于招聘人员会问的第一个问题 - “介绍你自己”。许多候选人漫不经心地花费太多时间处理不重要的细节，错过了核心信息。 解决这个问题并演示综合的实用方法是集中介绍你的职业生涯。例如，你可以分三个阶段描述自己的职业生涯 -第一个职位、如何升入领导岗位和当前的工作，而不是简单背诵简历上的所有内容。

 

You can also describe your career by functional themes especially when your career has breadth and a non-linear path. For example, you might frame your career as being a mix of bringing new products to market, developing and coaching teams, and partnering with cross-functional stakeholders.

您还可以通过功能主题来描述职业生涯特别是当你的职业生涯具有广度和非线性路径时。 例如，你可以将自己的职业生涯设定为将新产品推向市场，开发和指导团队以及与跨职能利益相关者合作的组合。

 2. BE PRECISE ABOUT WHY YOU WANT THE JOB准确描述求职原因

As mentioned earlier, often the recruiter has reached out to you, and it is important to show you are not passively taking a call, but rather have a clear interest in the role. This is why it is important to do your research on the company to understand them more deeply, and then weave that into why it fits with the career path you are charting. Specifically, you should have clarity on their mission, their ecosystem (e.g., customer segments, key competitors), and their products/services. Ideally, in your research, you will find something that truly connects with your experience and/or professional interests and speaking to that will show a deep interest in the opportunity.

正如前面提到的，招聘人员经常向你伸出援助之手，重要的是要表明你不是被动地接听电话，而是对这个角色有明确的兴趣。 这就是为什么重要的是要对公司进行更深入的研究，然后解释为什么它符合你的职业道路。具体而言，你应该清楚自己的使命、生态系统（例如客户细分，关键竞争对手）及其产品/服务。理想情况下，在你的研究中，你会发现一些真正与你的经验和/或职业兴趣相联系的东西，并且对这个机会表示出浓厚的兴趣。

3. SIMULATE A REAL INTERVIEW ENVIRONMENT
模拟真实面试环境

A common mistake candidates make is not recreating the environment that brings out their best, professional self. Often candidates will take a call from home, while reclining on their couch, and this casual attitude shows up in their communication style, dimming their professional energy.

面试者常犯的一个错误就是不能重现那些表现出最佳职业自我的环境。通常受试者会在家中接电话，躺在沙发上，这种随意的态度表现出他们的沟通风格，降低他们的专业素养。

 

Given this, it is important to find an environment that can simulate a professional aura (e.g., a home office, in front of a desk), and dress accordingly as your communication style will be more polished as your brain picks up on the subtle cues. The right posture will also ensure your voice projects well, as opposed to reclining on your couch and sounding muffled.

鉴于此，重要的是找到一个可以模拟专业面试的环境（例如，办公桌前的家庭办公室），换上较为正式的衣服，因为当大脑接受到这些细节变化时，你的沟通过程将会更加专业。 正确的姿势也将确保你的声音状态良好，而不是躺在沙发上，听起来闷闷不乐。

 4. ASK THOUGHTFUL QUESTIONS提出深刻问题

The questions you ask towards the end of the phone screen serve as an indicator of what is important to you in the opportunity so avoid administrative questions such as vacation policy. Instead, focus on high-value questions that show you are thinking about things that really matter such as “What does success in the role look like?” These questions will also better prepare you to engage on a deeper level in the following rounds, especially when speaking with the hiring manager.

在电话面试中提出的问题可以传达出您感兴趣的方面，以此避免一些管理问题，比如休假政策等。相反，关注高价值问题，这些问题可以表明您正在考虑真正重要的事情，例如“成功胜任这个职位需要什么？”这些问题也将更好地帮助你准备在下一轮中更深入地参与面试，特别是当你有机会与招聘经理交谈时。

 5. AVOID RECITING FROM PAPER不要背诵答案

Some candidates use phone interviews as an opportunity to script their answers and read them word for word. This takes away from having an authentic conversation, and most interviewers can sense when you are reciting from a script. Instead, you can have a few bullet points written out that you want to make sure you cover in the conversation and also have your resume handy so you can speak to specifics when asked.

有些候选人使用电话面试作为编写答案的机会，并逐字阅读答案。这样会失去对话的真实感，并且大多数面试官都可以发觉你是不是在背诵。其实，你可以列出一些要点，以确保能够在会话中有条不紊，并且还可以方便地使用简历，以便在被问及时可以说出具体内容。