常用电话英语口语
下面是本站小编整理的常用电话英语口语，欢迎大家阅读!
一、用英语打电话N种说法
1、打公用电话：
1. I’m calling from a public phone, so I’ll call her again.
2. I’m not at home now, so I’ll call her around three o’clock again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
翻译&解析：
1. 我现在是打公用电话，我会再打给她。
2. 我现在不在家里，三点左右我会再打给她。
3. 我可以借您的电话用一下吗?
4. 你不介意我用你的电话吧?
5. 如何打外线?
解析：*1. public phone 是公用电话， pay phone 也是(投币式)公用电话;而公用电话亭则是telephone booth.*2. 在外打公用电话就表示无法让对方回电，所以通常会再告知下次联络时间或方式。*3. 有时找不到公用电话， 必要时需向商家借用电话，或者在别人的公司借电话时可用以上几句。*4. outside line 是“电话外线”，而extension 为电话(内线)分机。
2、打错电话：
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
翻译&解析
1. 抱歉我打错电话了。 (打错电话通常用：have the wrong number 表示)
2. 这里是02-2718-5398吗?
3. 很抱歉打扰你了。
4. 很抱歉。我想我一定是打错电话了。
5. 我可以核对一下电话号码吗?是不是2211-3344?
解析：1. 区域号码是 area code2. 电话号码的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two
3、抱歉这么晚打来的说法：
1. I’m sorry to call you so late. 对不起这么晚打电话来。
2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思)
3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。
4. I’m sorry to call you so early. 对不起这么早打电话来。
5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。
4、有急事时的表达方法：
1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告诉我她的手机号码?
2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她?
3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。
5、若对方不在的说法：
1. It’s nothing important. 没什么重要事。
2. It’s nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见。
3. I’ll call her again. 我会再打给她。
4. I’ll call back later. 我稍后会再打来。
5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。
6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛?
7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。
8. Can I leave a message? 我可以留言吗?
9. Please have her return my call.请她回电话给我。
10. Could you ask him to to call me back? 可以请他给我回电话吗?
11. Please tell her Carol called. 请告诉她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。
13. Please tell him to phone 2233-4455. 请他给2233-4455回电话.
6、电话答录机:
1This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.这是电话答录机。我现在不在家，请在"哔"的一声之后开始留言。谢谢!
(*: 电话答录机 是 telephone answering machine)
2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛。有空请回电话给我。我的号码是2244-6688.
对电话答录机留话时与一般留言无异，说出以下重点即可：
1. 来电者姓名
2. 来电时间
3. 来电目的
4. 联络电话或方式
7、订购商品及询问：
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
翻译&解析
1.我想要订你们目录上的晚礼服。
2.我可以订些花吗?
3.我要怎么付款?
4.我想要买你们电视广告上的汽车。
5.请寄目录给我。
6.你们第十期的“生活菜单”还有存货吗?
7.需要多久才会送到呢?
8.你们送来的产品不是我订的东西.
9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。
解析：
1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。
2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f. 。而advertisement则指(平面的)广告，简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏，这些都是很常用到的。
3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单)
8、道谢接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一：
1. Thank you for the present. It’s just what I wanted.
2. Thank you so much for the homemade cake.
3. I don’t know how to thank you for such a beautiful flower.
4. I received your gift. Thank you for the lovely bracelet.
翻译：
1. 谢谢你的礼物，这正是我想要的。
2. 非常谢谢你作的蛋糕。
3. 真不知道要如何谢谢你， 这么漂亮的花。
4. 我收到你的礼物了。谢谢你可爱的手镯。
当在回答他人的致谢时，可以说下面的句子，都有 别客气 的意思：1. You’re welcome.别客气。2. Not at all.这没什么。3. It’s my pleasure.这是我的荣幸。4. Don’t mention it.别放在心上。5. That’s all right.这没什么。 trouble at all.一点也不麻烦。7.I’m gload you enjoyed it.真高兴你觉得满意。
9、听不清楚：
1. Sorry, I didn’t catch you.对不起，我听不懂你说的。
2. Sorry, I didn’t understand. 抱歉，我听不懂。
3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话。
4. I can’t hear you very well. 我听不太清楚。
5. I can barely hear you. 我几乎听不到你说的。6. I’m having trouble hearing you. 我听不清楚。
7. We have a bad connection. 通讯效果不太好。8. I can’t catch what you are saying. 我听不太清楚你说的话。
发生上面的情况，你可以请对方在重复一遍，你可以说：
1. Pardon?请再说一遍好吗?
2. Excuse me? 请再说一遍?上列两句都是对不起之意，但用在会话上，如果后面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。
3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)
4. Could you repeat that, please? 能请你再说一遍吗?
5. Would you say that again? 你能再说一遍吗?
10、请对方说慢点的说法：
1. Would you speak more slowly? 你能再说慢一点吗?
2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out)
3. Would you speak more clearly? 你能再说清楚一点吗?
4. Would you explain more for me? 可以为我解释一遍吗?
5. Please speak a little louder. 请讲大声一点。
6. Would you slow down, please?清说慢一点好吗?
11、工作活用篇帮忙转分机：
1. may i have extension two-one-one?
2. can i have extension two-one-one, please?
3. may i speak to david, extension tow-one-one?
4. extension two-one-one, please.
5. please connect me with extension two-one-one.
6. could you put me through to the personnel department, please?
翻译：***通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。
1. 能帮我转分机211?
2. 能帮我转分机211吗?
3. 我可以找211分机的大卫吗?
4. 请转211。
5. 请帮我转分机211。
6. 请帮我接人事部好吗?
二、没找到人
ing Trading I help you?
北京贸易公司。请问有何贵干?
have two Zhongs.
我们这里有两位先生姓钟。
that Bob Zhong，or John Zhong?
你要接Bob钟，还是John钟?
20.I'm sorry，he's not in the office now.
很抱歉，他现在不在办公室。
you have any idea when he'll be back?
你知道他何时回来吗?
22.I have no idea(when he'll be back.)
我不知道(他何时回来)。
you ask him to call me when he comes back?
他回来时请告诉他打电话给我好吗?
's urgent.
有急事。
25.I'm sorry but he's in Shanghai on business.
很抱歉，他出差去上海了。
ably sometime tomorrow.
可能明天(回来)。
there anyone else who can help me?
有没有其他的人能帮我?
.I'll just put you through.
好的，我这就给您转接。
a moment，please…
请稍候。
're welcome.
别客气。
Mary there?
玛丽在吗?
is out right now.
玛丽现在不在。
don't you call back later this afternoon?
您不妨今天下午再打来。
will she be back?
她何时会回来?
it be too late if I call around 10∶00 this evening?
如果我在晚上10点左右打来会不会太晚?
Dialogue A
(A：Receiver B：Smith)
A：Good ing Trading I help you?
B：Good is h of King Electronics Compa-ny.I'd like to speak to g，please.
A：We have two Zhongs that Bob Zhong，or John Zhong?
B：Bob.
A： Zhong in the Overseas Sales Division?
B：Right.
A：I'm sorry，he's not in the office now.
B：Do you have any idea when he'll be back?
A：I'm sorry，I have no idea.
B：Can you ask him to call me when he cames back?It's urgent.
A：Yes，I will，h.
B：Thank you.
A：You're welcome.
Dialogue B
(A：Receiver B：George Richter C：White)
A： I help you?
B： is George I speak to s?
A：I'm sorry but he's in Shanghai on business.
B：Do you have any idea when he'll be back?
A：Probably sometime tomorrow.
B：I have a question abut the E-4800 there any oneelse who can help me?
A：Of White is the export d you like tospeak to her?
B：Yes，please.
A：OK.I'll just put you through.
B： is White I help you?
A： is George Richter of Beijing Trading itpossible to make a change in our order?The order number is1518.
C：And what kind of change did you want to make，sir?
B：Well，we ordered twenty E-4800s，but we want to change themto P-6800s.
L：Just a moment，please…Oh，I'm sorry，but they have alreadybeen sent.
Dialogue C
(A：Mary's father B：Jane)
A：Hello.
B： is Mary there?
A：I'm is out right went shopping with her Mom.
B：When will she be back?
A：I'm not don't you call back later this afternoon?
B：Will it be too late if I call around 10∶00 this evening?
A：That's all don't go to bed early.
B：Thank !
A：Good-bye.
Words and Expressions
trade vi.做生意;交易
company n.公司;商号
electronics n.电子学
oversea(s) a.海外的
sale n.出售，出卖
division n.分，分割，分裂
urgent a.紧迫的，催促的
business n.商业;营业;商店
probably ad.很可能;或许，大概
export / vt.输出，把……出口
order n.等级，序次，秩序
send vt.送，寄
around prep.在……周围，环绕
三、打电话、接电话
o，is this 4474716?
喂，是4474716号吗?
2.I'd like to speak to .
我想和王先生讲话。
3.I'm is out right now.
对不起，王先生现在不在。
I know when he'll be back?
您能告诉我他什么时候回来吗?
is his wife speaking.
我是他的妻子。
I take a message for him?
要我转告吗?
I have your name，please?
请问您是谁?
he available?
他能接电话吗?
9.I'll just find out for you.
我给您看看他在不在?
o，are you still there?
喂，您没挂断吧?
is that speaking?
请问您是谁?
12.I'm so sorry that I made such an early phone call.
对不起我这么早打电话。
do you wish to talk to?
您要找谁呀?
Sue James in?
休·詹姆斯在吗?
o!Is Sue there?
喂!是休吗?
，speaking.
是的，我就是。
Dialogue A
A：Hello?
B： this 4474716?I'd like to speak to ，please?
A：I'm is out right now.
B：May I know when he'll be back?
A：I don't know，but he will certainly be back for is his wife I take a message for him?
B：Thank you，se tell him to be at the airport one hour before tomorrow afternoon.
A：Very good.I'll let him know as soon as he comes ，may I have your name，please?
B：This is Lin k .
A：Good-bye.
Dialogue B
A：Good morning.
B：Good is Li Gang here I'm calling from New York in America.
A：How can I help you?
B：I'm trying to get hold of he available?
A：I'll just find out for you，sir… Hello，are you still there? Unfortunately， is not available at the d
you like me to put you through to ?
B：Yes，'s very kind of you.
A：You're welcome.
Dialogue C
(A：Jane B：Mary C：Sue)
A：Hello!
B：Hello! Good is that speaking?
A：It's Jane.I'm so sorry that I made such an early phone call.
B：It's do you wish to talk to?
A：Is Sue James in?
B：Sue!Jane wants you on the phone.
A：Hello!Is Sue there?
C：Yes，speaking.
A：Oh，sorry，I'm afraid I won't attend the meeting this night I had a sore throat and I started getting bot.
C：Do you have a temperature?Have you taken it?
A：No，haven't yet.
C：Don't worry about the 'd better go to see a doctor.I wish you will soon be well.
A：Thank you，.
B：Bye.
Words and Expressions
available a.可得到的，可达到的
airport n.机场，航空站
New York n.纽约
unfortunately ad.不幸地，遗憾地
welcome a.受欢迎的
attend vt.出席，参加
sore a.痛的，疼痛发炎的
throat n.咽喉，喉咙
America n.美国
see a doctor 看医生，就诊
put through (电话用语)把……接通
四、等候与加电
have the right number.
是的，您打对了。
se connect me with .
请帮我接李先生。
is calling，please?
请问您是哪一位?
you still on the line?
你没挂断吧?
40.I'm sorry，but he has a visitor right now.
对不起，他现在有客人。
d you hold a little longer?
请再多等一会儿。
shall I put you through to his secretary?
或者我给您接到他的秘书那儿，好吗?
l I tell him you called?
我告诉他您来过电话，好吗?
，actually，I'd rather call back later.
我还是迟些再打来吧。
is a good time to call?
什么时候打来最合适?
don't you try agian in an hour?
一个小时后您再打过来，好吗?
d Brown's office.
下午好。这里是大卫·布朗办公室。
is s from the University of Washington.
我是华盛顿大学的戴维斯教授。
d you mind waiting a few minutes?
您等一会儿好吗?
50.I'll just trying to find him.
我正试着找他呢。
ahead，please.
是的，请讲。
52.I'm sorry，but he is in a meeting now.
很抱歉，他正在开会。
best time to catch him would be 5∶30.
最容易找到他的时间是5∶30。
d you possibly ask him to call me back?
你可以叫他给我回个电话吗?
number are you on?
好的。您的号码是多少?
has my number but I'll give it to you just in case.
他有我的号码，但我还是给你吧，以防万一。
e is a call from Wang Ling.
有王玲打来的电话。
is on her way.
她马上来。
59.I'll hold.
我等一下好了。
's been a while.
好久不见了。
's nice to hear from you.
很高兴你打来电话。
Dialogue A
(A：Dave Kennedy B：Receiver)
A： this 985-6634?
B： have the right numbr.
A：Please connect me with .
B：Who is calling，please?
A：This is Dave Kennedy.
B：One moment，please.(a moment later) Hello，edy?
Are you still on the line?
A：Yes。
B：I'm sorry，but he has a visitor right d you hold a littlelonger?Or shall I put you through to his secretary?
A：No，thanks.
B：Shall I tell him you called?
A：Oh，no，，actually，I'd rather call back is agood time to call?
B：Why don't you try again in an hour?He will be free then.
A：ks a -bye.
B：Good-bye.
Dialogue B
(A：Receiver B：s)
A：Good d Brown's office.
B：bd is s from the University ofWashington.
A：Can I help you?
B：I'd like to speak to he there?
A：Would you mind waiting for a few minutes?I'm just trying tofind him.
B：ks.(Pause)
A： you there?
B： ahead，please.
A：I'm sorry，but he is in a meeting best time to catchhim would be 5∶30.
B：Gould you possibly ask him to call me back?It's rather urgent.
A：Of number are you on?
B：He ha my number bur I'll give it to you just in 's2235-7561.
A：s.I'll have n get in touch with you assoon as the meeting is over.
B：Thank 's very kind of you.
A：You're -bye.
Dialogue C
(A：Wang Ling B：Fang Fang's father C：Fang Fang)
A： is wang I speak to Fang Fang?
B：I'll put you on，please，(Voice：Fang Fang，there's a call from Wang Ling!)Hello?Are you there?She ison her way.
A：I'll hold，thank you.
C： is Fang Fang ，It's been 's nice to hear from have you been?
A：Fine，thank you?
C：Quite month，I had a very nice holiday.
A：Where did you go?
C：To I travelled around.
A：Very ，by the way，I'm having a party at my house you come?
C：k you.
Words and Expressions
number n.数，数字，号码
connect vt./vi.连接;联系
line n.线，线条，界线
visitor n.访问者;参观者;游客
secretary n.秘书
actually ad.实际上
rather ad.相当;宁可
university n.(综合性)大学
Washington n.华盛顿
certainly ad.一定，必定
possibly ad.可能的;也许，或者
travel vi./vt.旅行，行进;移动n.旅行
get in touch with 与……保持联系
as soon as 一……就
on one's way 在去……的路上
hear from 收到……的来信
by the way 随便说;在途中，在路上
五、留言
.I'm sorry，but he's on another line now.
对不起，他在接另一个电话。
d you care to hold?
您要稍等一下吗?
d you take a message，please?
能不能为我留下话?
65.I'll give him the message.
我会转告他。
hing else?
还有其他事吗?
's k you for trouble taken.
就这些，感谢你的耐心。
68.I'm sorry，but he is out of the office right now.
很抱歉，他现在不在办公室里。
will he be back?
他什么时候回来?
70.I wonder if you could give a message for me?
你能不能给王先生带个口信?
a minute.I'll get a pen.
请等一下，我拿支笔。
72.I'll 1et him know，n.
我会转告他的，布朗先生。
.I really need to talk to him personally.
不，我真的需要亲自跟他说。
d you like to leave a message on his voice mail，then?
那您要不要留话在他的语音信箱里?
on and I'll transfer you.
稍候，我会帮您转过去。
76.I'm not available to take your call，but please your name，number and a brief message.
我现在不能接您的电话，但请您留下您的姓名、电话号码和简短留言。
77.I'll get back to you as soon as possible.
我会尽快回您电话。
se call me at 556-3243 when you get back.
你回来时请打556-3243找我。
Dialogue A
(A：Jan Wise B：Receiver)
A： I speak to k?
B：May I have your name，Please?
A：This is Jan Wise speaking.
B：Hold on，please…I'm sorry，but he's on another line now.
Would you care to hold?
A：Well，I need to leave in a d you take a message，Please?
B：Gertainly.
A：It's a little complicated… I'm k's former classmate.
B：OK.
A：I was supposed to meet k for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…
B：Ernie…Miss White——OK…
A：But Miss White's flight arrived late，and I need to pick her upat the airport now…
B：Airport——OK…
A：So please tell him that the time is changed to 1∶00…
B：One o'clock…
A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.
B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the hing else?
A：That's k you for trouble -bye.
B：Good-bye
Dialogue B
(A：Jim Brown B：Receiver)
A： is Jim Brown of the Export Ispeak to ?
B：I'm sorry，but he is out of the office right now.
A：When will he be back?
B：He should be back at any moment.
A：I wonder if you could give a message for me?
B：Yes， a minute.I'll get a pen.(Pause)OKay，please carry on.
A：There will be a very urgent meeting at three o'clock and Iwould like to attend it.
B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?
A：'s regarding the foreign exchange market and our salesstrategy this year.
B：Shall I tell to prepare any material?
A：Yes，thank you.
B：I'll let him know，n.
A：Thank you very .
B：Bye.
Dialogue C
(A：Mary B：Receiver C：John's voice)
A： John in?
B：No，can I take a message?
A：No.I really need to talk to him personally.
B：Would you like to leave a message on his voice mail，then?
A：k you.
B：Hold on and I'll transfer you.(Pause)
C：Hi，this is John.I'm not available to take your call，but pleaseleave your name，number and a brief message.I'll get back toyou as soon as possible.
A：Hi，'s Mary and I really need to talk to you.I won't beable to go to the party with se call me at 556-3243when you get back.
Words and Expressions
complicate vt.使复杂;使麻烦
former a.以前的;前者
suppose vt.让;猜想;假定，以为
restaurant n.饭店，饭馆
flight n.飞行，飞翔，航班
change v.改变，变化;更换，交换
recently a.近来的;最近的，目前的
instead ad.代替，顶替
book n.书，书籍，v.定，预定
trouble n.烦恼;苦恼;困境;麻烦
department n.部;(大学等的)系
export vt.输出;把……出口
attend v.出席，照顾
regard v.考虑，认为，把……看作是
exchange v.交换;调换，兑换;交流
market n.(交易)市场;(集)市
sale n.出售，出卖;贱卖，大减价
strategy n.战略，策略
material n.材料;原料;资料
personally a.亲自的;就个人而言
voice mail语音信箱
transfe v.迁移;调动;变换;传输
brief a.简略的，简短的
六、转告消息
.I'll go to get him.
在，我去叫他。
80.I'm so glad I've got hold of you at last.
我很高兴终于找到了你。
you trying to get in touch with me，Peter?
你一直在找我吗，彼得?
82.I'm off today.
我今天休息。
en，Mike，I've got news for you.
听着，迈克，我有消息告诉你。
don't know me，but this is Garl Mattews.
你不认识我，我叫卡尔·马修斯。
85.I'm calling on behalf of Dave Kennedy.
我代大卫·肯尼迪先生打电话给你。
he gave me your telephone number and let me give you acall.
所以他给了我你的电话号码让我给你打个电话。
what time would suit you best?
什么时候最适合你?
can call us from the lobbv and we'll come down.
你可以在大厅给我们打电话，然后我们就下来。
se say hello to Dave for me and thank you so much forcalling me.
请代我向大卫问好，非常感谢你打电话给我。
asked me to ask you if you would be able to meet here to-day at 3∶30 p.m.
她要我问你是否能在今天下午三点半和她见面。
you can page her.
但是你可以传呼她。
is the number of her beeper?
她的传呼是多少?
ks for the message.
好。谢谢你的口信。
Dialogue A
(A：Robert B：Peter C：Mike)
A：Hello.
B： that Mike?
A：No，this is Robert，his brother，speaking.
B：Oh hello， is are you?
A：Fine，thanks，and you?
B：I'm very Mike there?
A：Yes.I'll go get him.
C： speaking.
B： is Peter speaking.I'm so glad I've got holdof you at last.
C：Were you trying to get in touch with me，Peter? I'm off to-day.
B：That's good to en，Mike，I've got news for you.
C：What is it?
B：My sister Jane is coming back from America.
C：That's is she coming back?
B：Next weekend.
C：Next weekend? I want to know how long she willstay here this time.
B：About a week. Let's get together tonight and plan a party forher.
C：All right.I'll come to your place at 8 o'clock.
B：Good.I'll be waiting for you.
C：See you later.
B：Good-bye.
Dialogue B
(A：Stan Summers B：Carl Mattlews)
A：Hello.
B： I speak to stan Summers，please?
A：Speaking.
B： don't know me，but this is Carl Mat-tews.I'm calling on behalf of Dave Kennedy.
A： you're a friend of Dave' is he anyway?
B：oh，he's doing well and will be promoted again.
A：That's good to ，what are you doing in New York?
B：Dave and I are attending a conference at the Hilton Dave is busy he gave me your tele-phone number and let me give you a wants to know ifyou will have any time at all to got together tonight or Thurs-day evening.
A：Well，tonight there's a banquet I have to go Thursdayevening I'm free.
B：sday what time would suit you best?
A：Seven-thirty would be good for me.
B：Yes，that's that's 7∶30 Thursday at Hilton.
I'll book the my room's 's is an call us from the lobby and I'll come down.
A：Fine.I'm looking forward to it!
B：Me， you on Thursday，then.
A：Please say hello to Dave for me and thank you so much for call-ing -bye.
Dialogue C
(A：Roland B：g)
A： I speak to g?
B：Yes，speaking.
A：Hi， is Lee askedme to ask you if you would be able to meet her today at 3∶30p.m.
B：Sorry，but I'll have a meeting se tell me her call num-ber and I'll explain it to her personally.
A：Miss Lee said she would not be in her office this afternoon，butyou can page her.
B：What is the number of her beeper?
A：It's 6594968-99806.
B：ks for the -bye.
A：Bye.
Words and Expressions
touch vt.触摸;接触;碰到
weekend n.周末
party n.党，政党;聚会，宴会
behalf n.利益
on behalf of 代表某人
anywny ad.无论如何，无论怎样
conference n.商议;会谈
Hilton 希尔顿
banquet n.宴会
suit v.对……适合;(使)适合
lobby n.前厅;穿堂
look forward to 渴望，盼望
page v.找人，寻找
beeper BP机
七、长途电话
seas operator.
你好!国际电话总机。
95.I'd like to make a collect call to Japan.
我要打对方付费的电话到日本。
try code 81，area code 138，and the number is 864-8972.
国码是81，区域号码是138，电话号码是864-8972。
's 's everything going?
妈妈，我是海伦。家里好吗?
can call direct if you like.
如果你喜欢的话，可以直拨。
d you please tell me the international prefix and the coun-try code for Australia?
能不能告诉我国际号码及澳大利亚的号码?
100.…and then dial the city code and the number.
然后拨你要打的城市号码和电话号码。
t with the international code which is 00.
一开始要拨国际长途电话号码00。
time do the special rates apply?
什么时候可用优惠价?
103.I wonder if I can charge this call to my hotel room.
我能否把电话费记在我的房间账单上。
104.I'll tell the front desk clerk the charge afterwards.
讲完之后我会把电话费告诉柜台服务员。
105.I'd like to place an overseas call to London.
我想打一个通到伦敦的国际电话。
I dial direct?
我可不可以打直拨?
about the charges?
费用如何?
charges vary according to the types of call you make.
费用根据您打电话的种类不同而有差别。
cheapest is a station-to-station call，then a person-to-person call.
最便宜的是叫号电话，然后是叫人电话。
mini charge will apply for the first three minutes， then each additional minute will be charged.
最低费用适用于三分钟，其后每多一分钟再追加一分钟的费用。
d you put through a collect call for me?
你能为我接一个对方付费电话吗?
what's the number you are calling?
电话号码呢?
your name and number?
您的姓名和电话号码呢?
up and I'll call you back In a few minutes.
您先挂上。过几分钟我再打给你。
have a collect call for a Mr. Ron Smith in Chicago.
您有来自芝加哥罗恩·史密斯先生的对方付费电话。
you accept the charges?
你接受付费吗?
117.I have your call on the line. GO ahead， please.
电话已经给您接通了，请讲吧。
Dialogue A
(A：Operator B：Helen Kent C：Edna)
A：seas operator. May I help you?
B：Yes. I'd like to make a collect call to Japan.
A：Your name, please?
B：It's Helen Kent.
A：Who would you like to talk to?
B：I'd like to talk to Mr. Edna Kent.
A：Is that Mr. Edna Kent?
B：That's right.
A：What number are you calling from, please?
B：From code 513, 432-6748
A：And the number in Japan, please?
B：Country code 81, area code 138, and the number is 846-8972.
A：Hold the line, please. I'll put your call through.
C：Hello. This is Edna.
B：Mom. It's Helen. How's everything going?
C：Fine. How are you?
B：Very good indeed.
C：How's the weather there?
B：It's sunny and bright. Dole and I just came back from the sight-seeing. We spent two days on the beach. Then we went downtown, doing some shopping and visiting the museums and places like that, and things we haven't see there.
C：Oh, great!
B：We had a very very good time… Mom, is Dad in?
C：No, he went out to the club and won't be back until late afternoon… What time are you going to come back?
B：Probably early next week. But I'm not sure.
C：Ok, take care of yourself.
B：Well, Mom, say Hi to every body. Say love to Daddy. Bye.
C：Have a nice stay, bye.
Dialongue B
(A：Operator B：Mr. Ma)
A：Operator.
B：Hello. I'd like to make a call to Australia.
A：You can call direct if you like.
B：Oh, can I?
A：Yes, please.
B：Could you please tell me the international prefix and the country code for Australia?
A：Yes, The code for Australia is 61 and then dial the city code and the number. Start with the international code which is 00.
B：What time do the special rates apply?
A：Between six in the evening and eight in the morning，sir.
B：I wonder if I can charge this call to my hotel room.
A： me the room number and your name，please?
B：This is in room 215.
A：OK，.I'll tell the front desk clerk the charge after-wards.
B：Thanks very much for your help.
A：You're .
B：Bye.
Dialogue C
(A：Operator B：Ron Smith C：Marilyn Peters)
A：Long I help you?
B：Yes.I'd like to place an overseas call to I dial di-rect?
A：No，sir.I'm afraid not.
B：Oh，I about the charges?
A：The charges vary according to the types of call you heapest is a station-to-station call，then a mini charge will apply for the first three minutes，theneach additional minute will be charged.
B：Oh，let me think of it…Could you put through a collect call forme?
A： are you calling?
B：It's a lgyn Peters.
A：And what's the number you are calling?
B：It's London，9981-6432.
A：And your name and number?
B：My name's Ron Smith and the phone number is 356-2210.
A：Hang up and I'll call you back in a few minutes.(Pause).
is the have a collect call from a Smith in you accept the charges?
C：Yes，I will.
(Ring)
B：Yes，it is.
A：I have your call on the ahead，please.
B：Thank you very much.
…
Words and Expressions
oversea(s) a.海外的;往海外的
operator n.操作者;工作者;接线员
collect call 对方付费电话
area n.面积;地区;区域
code n.法典;法规;规章;代码
sight-seeing 观光，游览
beach n.海滨;湖滨;海滩
downtown ad.在商业区;向商业区;在市区;
museum n.博物馆;(美)展览馆
Australia n.澳大利亚;澳洲
direct a.径直的;直线的;直接的
international a.国际的
prefix n.字首，前缀
dial n.1.[钟表的]面;标度盘
2.[自动电话]拨号盘
rate/reit/ v.拨电话
n.规定的费用或价格
apply vi.适用;应用;使用
charge v.要价，收费
front desk 柜台
clerk n.办事员
afterwards ad.后来;以后
distance n.1.距离;2.远方;远景
3.[时间的]间隔;[时日的]经过
according adj.根据……所说的
mini a.微型的;最低的
additional a.附加的;另外的
Chicago (地名)芝加哥
八、打错电话
118.I beg you pardon? Miss who?
对不起，你说谁?
119.I'm sorry，but I don't know that name.
对不起，我不认识这个人。
must have the wrong number.
你一定是弄错号码了。
on.I know Anna's me talk to her.
不要这样好不好。我知道安娜在那儿，让我跟她讲话。
e's no one named Anna here.
这儿没有叫安娜的。
you sure you have the right name?
你肯定没弄错姓名吗?
number are you trying to dial?
你要的电话是什么号码?
125.I'd like to make a person-to-person call to Beijing，China.
我想打一个通到中国北京的叫人电话。
at 6634-6972.
找秦先生，号码是6634-6972.
，will you hold the line，please?
周先生，请稍等一会儿好吗?
e is no Qin at that number.
那个号码查无秦先生。
you check the number again，please?
请您再核对一下电话号码好吗?
the number I gave you，operator?
接线员，我给你的号码是多少?
131.I've given you a wrong number.
我给错电话号码了?
132.I'm afraid you have the wrong number.
我想您打错了。
133.I suggest you look in the phone book.
我建议您查一下电话簿。
Dialogue A
(A：A young man B：Receiver)
A： I talk to Miss Anna Li，please?
B：I beg you pardon?Miss who?
A：Miss Li.
B：I'm sorry，but I don't know that must have thewrong number.
A：Come on.I know Anna's me talk to her.
B：e's no one named Anna you sure you havethe right name?
A：Sure.
B：What number are you trying to dial?
A：It's 't it right?
B： isn''s 423-6631.
A：I'm sorry to have bothered you.
B：No problem.
Dialogue B
(A：Operator B：Zhou Qiang)
A： I help you?
B：I'd like to make a person-to-person call to Beijing，umber is 6634-6972，and I want to speak to .
A：To at 6634-6972?
B：Yes，that's right.
A：May I have your name and telephone number?
B：My name is Zhou Qiang，and the phone number is 756-3284.
A：，will you hold the line，please?
(Pause)
，there is no Qin at that you check thenumber again，please?
A：What the number I gave you，operator?
B：It's 6634-6972.
A：Oh，I'm should have been 6634-6672，not 6972.I'vegiven you a wrong number.
B：Are you sure this time?
A：Yes.
B： me try again.
A：Thank you.
Dialogue C
(A：Mrs. Charles B：Clerk)
A： is les.I'd like to buy a new dyou offer me a new type of the car，please?
B：Oh，Madam，buy what?
A：A new I've got a small family，two children，and I haven't got a lot of money and…
B：Oh，oh，Madam，Madam.I'm afraid you have the wrong num-ber.
A：Isn't this the car store?
B：'s Mike's Sporting Goods.
A：Oh， you know the number for a car store，then?
B：No.I don't.I suggest you look in the phone book.
A：I'm sorry to have bothered you.
B：No problem.
Words and Expressions
beg vt./vi.乞求;请求;恳求
pardon n.原谅，请再说一遍
come on 来吧;快点;出现，上演
check v.制止;控制;检查，核对
offer v./n.提供;提出;提议
v.呈现，出现
type vt.打字;拍发
madam n.夫人，女士，太太，小姐
store v.贮藏，贮存，商店
goods n.商品，货物，财产
suggest vt.建议，提出
phone book 电话簿
problem n.难题，问题
九、分机、占线
may I direct you call?
您要哪里?
d I have extension 239，please?
请转接分机239。
136.I'm sorry the number's engaged.
对不起，这个电话有人在打。
line is free now.I'll put you through.
不占线了，我帮您接过去。
am I speaking to，please?
请问是哪位?
you mind if I use your phone?
我可以用一下你的电话吗?
140.I wonder if I could make a long distance call?
我能打个长途吗?
141.I'd like the extension 4130，please.
请转4130分机。
number is busy now.
电话占线。
，it's ringing，go ahead，please.
好了，通了，请讲话。
it took me quite a long time getting to you.
好不容易才给你打通。
145.I've been busy on the phone.
我一直在通话。
Dialogue A
(A：Operator B：Mary C：Jim)
A：e may I driect you call?
B：Could I have extension 239，please?
A：I'm sorry the number's d you care to wait，please?
B：Sure.
(A few minutes later.)
A：The line is free now.I'll put you through.
C： is am I speaking to，please?
B：It's Mary.
C：Oh，Mary.
B：Where were you last night，Jim?I waited for you for almost anhour.
C：Oh!I'm sorry.I completely forgot.
B：You forgot!What did you do last night?
C：I stayed in…I was studying.
B：No，you weren't.I saw you at a quarter past seven and youwere with another girl.
C：I'm sorry，Mary.I'll explain won't happen a-gain.
B：It certainly won't.I'm never going to see you again(Maryhangs up the receiver).
Dialogue B
(A：Susan B：John C：Operator D：Mike)
A：Do you mind if I use your phone?
B：No，not at 's over there in the corner.
A：I wonder if I could make a long distance call?
B：Of course.
(Pause)
A：Hello.I'd like the extension 4130，please.
C： number is busy you please hold the line?
A：No，I'll try agian later.
(A few minutes later)
A：Hello，nsion d you put me through a-gain，please?
C：OK，the line is a moment.(Pause)Well，it's ringing，go ahead，please.
A：Hello，Mike?It's Susan line was very busy，andit took me quite a long time getting to you.
D：Yes.I'm sorry.I've been busy on the are you，dear?
A：Not very thing awful went to the Por-tobello Road and someone stole my handbag.
D：Oh，dear，did you lose a lot of money?
A：No，only a few pounds，but my passport was in the 'swhat I'm really worried about.
D：You must tell your embassy about it and I think they'll issueyou with a new one.
A：I'd better go tomorrow.
D：They might not be open on Saturday，so you ought to ringthem to check first.
A：Yes，I'll do it tomorrow.
D：And Susan…
A：Yes?
D：Don't be too upset…it's not the end of the world.
A：OK.I'm getting better，thank you，-bye.
D：n.
Words and Expressions
automobile n.汽车，机动车
extension n.(电话)分机
engaged a.占线的
completely ad.完全;十分;彻底
quarter n.四分之一;一刻钟
receiver v.(电话的)听筒，收话器
distance n.距离，路程
ring v.敲钟，打铃，响，鸣
awful a.糟糕的;极坏的;威严的;可怕的
steal vt.偷;窃取
handbag n.(女用)手提包
pound n.英镑;磅
passport n.护照
embassy n.大使馆
issue n.配给，发给
ought v.应当，应该
check v.核对
upset v.使不安;扰乱
a.不安的，难过的
十、电话故障
connection was bad.
通话情况很糟。
e was a lot of echo and I couldn't hear well.
回音太多，我听不清楚。
148.I'll connect you agian.
我再为您接通一次。
149.I've just been disconnected from a number.
我的电话被打断了。
d you speak a little louder，please?
您能说大声点吗?
e's a bad connection.
电话连接不好。
now there's no answer.
现在没有回声。
d you tell me if there's something wrong with myphone?
是不是我的电话机出了问题?
154.I doubt if it's your phone.
我想不是因为您的电话机。
e may be a fault on the line.
可能是电话线路出了故障。
156. I'll tell our engineers about it.
我向工程部报告一下。
've checked that line，there was mini fault out it.
我们已检查了线路，有一点小故障。
number's ringing for you should be all right thistime.
对方的电话响了，这次不会有问题了。
be the receiver is off the hook.
可能是听筒没放好。
160.I can barely hear what you are saying.
我几乎听不到你在说什么。
must have gotten our lines crossed.
我们的线路一定和别人的串线了。
don't we hang up and try again?
我们何不挂断重打?
's me again.
喂，又是我。
164.I think my phone is out of order.
我想是我的电话坏了。
I keep getting a funny noise.
但我总听到一种有趣的噪音。
the lines overloaded?
是线路超负荷了吗?
kind of sound is it making?
发出什么样的声音?
168.A continuous beeping sound.
是连续的BB声。
I can't get a proper dialing tone.
我得不到正常的拨号音。
170.I'm calling from another line.
我现在是用另一个电话打给你。
Dialogue A
(A：Operator B：Lin Ping)
A： can I help you?
B： connection was e was a lot of echo and Icouldn't hear well，will you put me through again?
A：I'm awfully sorry for the trouble.I'll connect you again.
(A few minutes later)
B：Operator.I've just been disconnected from a dyou…
A：I'm sorry，d you speak a little louder，please?There'sa bad connection.
B：Yes.I've just been disconnected from a number，and nowthere's no d you tell me if there's somethingwrong with my phone?
A：What number were you speaking to，sir?
B：2743-1120.
A：Oh，2743-1120.I doubt if it's your 've being a lot oftrouble in that area e may be a fault on line.
B：Oh，I see.
A：I'll tell our engineers about se tell me your name andnumber，I'll call you back soon.
B：My name's Lin Ping and my number's 3512-6762.
(About ten minutes later)
A：(ringing)Hello，is that 3512-6762?
B：Yes，it is.
A：'ve checked that line，there was a mini fault on it.
The number's ringing for you should be all right thistime.
B：Thank you very much.
Dialogue B
(A：Tom B：Sue)
A：Hello，'s Tom.
B：Hi，Tom?
A：I've been trying to get hold of you forever.
B：Really?I've being stayed at home all day long.
A：But your line is always busy.
B： be the receiver is off the hook.
A： I see.I'm calling to invite you to dinner tonight.
B：What?I can barely hear what you are saying.
A：I'm calling to invite you to dinner tonight.
B：The connection is too must have gotten our linescrossed.
A：Why don't we hang up and try again.
B：Good idea.
(Ringing)
A：Hello，It's me，again.
B：Oh， said a dinner，tonight?
A：Yes.
B：I can't tonight，mother has a cold，I must stay at home andlook after I'd love to some other night.
A：Oh，what's a pity!You'd better set up an appointment to seea doctor as soon as possible.
B：k you.
A：I'll call you back later，Bye-bye.
B：Bye.
Dialogue C
(A：Operator B：Li Ming)
A： can I help you?
B：，I think my phone is out of order.
A：What seems to be the problem?
B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise.
A：Are you sure it's the right number，sir?
B：Yes，I've checked in the telephone the lines over-loaded?
A：What kind of sound is it making?
B：A continuous beeping I can't get a proper dialingtone.I'm calling from another line.
A：You may have a fault on your line.I'll report it to the engi-neers.
B：Thank you very much for your help.
A：Don't mention -bye.
B：Good-bye.
Words and Expressions
connection n.连接;联系;关系
echo n.回首;回声;反响
awfully ad.异常，非常
doubt n.怀疑，疑问，疑惑
fault n.缺点，毛病
engineer vt.设计;建造
n.工程师
check n.支票;账单;核对
mini a.微小的
forever ad.永远，总是
hook n.钩，钩状物
barely ad.勉强，几乎没有
cross n.交叉
look after 照顾
pity v./n.怜悯，惋惜
setup 创立，建立
appointment n.约会;任命;选派
as soonas 一……就
funny a.滑稽的，可笑的
overload v.超负荷
continuous a.连续的，继续的
mention vt.说到，谈到
十一、结束电话
171.I recognized your voice right away.
我一听就知道是你的声音。
172.I'm calling to ask you some question about Jim，you knowhim，don't you?
我打电话来问一下有关吉姆的问题，你认识他，对吧?
，Mary，I'd better go now.
噢，玛丽，我要挂电话了。
the boss coming by?
是老板过来了?
.I'll let you get back to your work.
好，回去工作吧。
176.I'll call you again later，OK?
我过一会儿再打给你，好吗?
me at home.
打到我家来。
ainly，I'll make sure he gets your message.
当然，我一定会转达您的话。
o!Is that you，Tom?
喂，你是汤姆吗?
180.I'd know your voice anywhere.
你的声音我到哪里都听得出。
181.I can't believe I got hold of you at last.
我真不敢相信终于和你联系上了。
182.I tried to contact you by phone several times，but you werenot in.
我给你打了好几次电话，但是你都不在。
，somebody's at the door.I have to go.
噢，有人来了，我得去开门。
I have to say“good-bye”.
我不得不说再见了。
talking to you.
很高兴跟你通话。
here，bye-bye.
我也是，再见。
's your FAX number，please?
你的传真号是多少?
188.I'll think about it and call you back to discuss it to some de-tails soon.
我考虑一下，然后尽快打电话给你具体讨论这件事。
189.I'll be looking forward to hearing from you.
我期盼你的回音。
Dialogue A
(A：Mary B：Julia)
A：Hello.I wish to speak to Julia.
B：This is Julia speaking.
A：Oh，how do you do， is Mary speaking.
B：Mary，I recognized your voice right away.I'm glad you calledme.
A：Julia，listen，um…I'm calling to ask you some questions aboutJim，you know him，don't you?
B：Sure.
A：What's he like?
B：Well，why are you asking adout Jim?
A：Well，I want to try and get a part-time job at his store…
B：Oh，well，Jim's a nice guy…I mean he'll give you decenthours，a decent wage，and plenty of breaks.
A：Well，that sounds ，what does he look like?I've gotto meet him at the Sunset Restaurant for lunch and I can't re-member.
B：Oh，well，he's about thirty-six…
A：Hu-hum.
B：…six-foot-two…
A：Right.
B：…oh，has dark，wavy hair with a little gray at the temples.
A：Oh，sounds kind of nice.
B：Mm.
A：Um，is he，a formal kind of guy，or does he dress casually?
B：Oh，he rarely dresses always wears three-piece suitsand ties——dresses very much in ，Mary，I'd better gonow.
the boss coming by?
B：Yeah，and I have to finish this report by four.
A：OK.I'll let you get back to your work.
B：I'll call you again later，OK?
A：Call me at home.I want to hear all about him.
B：(business like，to cover up)Certainly，I'll make sure he getsyour -bye.
Dialogue B
(A：Philip B：Tom)
A：Hello!Is that you，Tom?
B：Philip!Yes，this is Tom.
A：Oh，how do you know it's me?
B：I'd know your voice anywhere.
A：I can't believe I got hold of you at what have you be-ing doing?
B：Yeah，I haven't been home a lot I've had a lot ofwork and social ，Philip，when did you getback to London?
A：I just came back about a week ago，I tried to contact you byphone several times，but you were not in.
B：Sorry， you have a nice holiday，then?
A：Lovely.I went to Scotland and travelled aroud.
B：Did you go up to the Highlands?
A：No.I stayed at a hotel near Loch Lomond for a few days andcame back to London down the west coast.
B：Did you have good weather?
A：Quite good，and everybody was very le aren't quitesuch a hurry up there you know.
B：How I admire you!Oh，I feel like I'm under too much strainthese days.I need a holiday indeed.
A：Well，I suppose so.
B：Oh，somebody's at the door.I have to I have to say“good-bye” talking to you.
A：Same here，bye-bye.
Dialogue C
(A：Receiver B：)
A：Hello，Australian Trading I help you?
B： is of Oriental are interestedin the carpets advertised by you and I think the carpet will finda ready market in our country.
A：May I have your specific inquiry?If you make an inquiry，wecan offer you firm.
B：Could you give me some idea about your prices?
A：Well，if you please，I can send our price sheets to you by fax.
What's your fax number，please?
B： your prices are favourable，we can place the order.
A：By the way，enquiries for carpets are getting more numerous.
You'd better place your order as soon as possible.
B：I ，I'll think about it and call you back to discuss it tosome details soon.
A：OK，I'll be looking forwad to hearing from -bye.
B：Good-bye.
Words and Expressions
recognize vt.认识到;识别;承认
past-time 逝去的时光
guy n.〈美俚语〉家伙;人
decent a.1.正派的;端庄的
2.相称的;合宜的
wage n.[常用复数][按周发的]工资
temple n.太阳穴，额头
formal a.正式的;外表的
casually a.偶然的，不注意的
rarely ad.很少;罕有
style n.文风;风格;时髦
businesslike a.认真的;一板一眼的
social a.社会的;社交的，交际的
engagement n.订婚，婚约;约定，约会
Highlands n.高地，高原
Scotland n.苏格兰
coast n.海岸，海滨
hurry up 匆忙;慌忙
admire v.羡慕，赞赏，钦佩
stair n.楼梯
suppose vt.让;猜想;假定
Loch Lomond (地名)洛蒙德湖
carpet n.地毯
advertise vt.为……做广告
market n.(交易)市场;菜市(场)
inquiry n.询问;调查
firm n.商号;商行
sheet n.被单;(一)张，(一)片;大片
favourable a.好意的;赞成的;顺利的
place the order 定购;订购
enquiry n.调查;询问
numerous a.数量大的，数目更多的
detail n.细节;详情
look forward to 渴望
hear from 收……的来信
